Should I ignore this? Here's how to fix the annoyances. A week or so after the service the upstairs Nest one night energized the zone valve and wouldn't turn it off even when the Nest was in "Off" mode. That means it’s also susceptible to crashing, freezing, and other problems. Use of this site constitutes acceptance of our User Agreement and Privacy Policy. Apparently the coil shorted out. Check the breakers in your electrical panel and on the air handler. I'm doing this little write up as a suggestion to help with Nest support troubleshooting. Our automated system analyzes replies to choose the one that's most likely to answer the question. The Nest Thermostat is a piece of hardware with circuitry and an operating system, just like any computer. If your Nest goes offline , there's no need to panic. The base was swapped error still happened. I now hate it. If you own a Nest smart thermostat, you may be experiencing problems with the battery. I was an early adopter of the Nest thermostat. Last fall, I installed a Nest thermostat, which I loved at first. 2 different nest hello on 2 different house locations on same "Home"? connectors. There is more than one wire in a single Nest thermostat connector. We lost power last Wednesday-Saturday. Thanks for your time and patience troubleshooting and discussing the E22 error your received. If you see an overcurrent or “, Please perform the troubleshooting steps on this. I'll be following up with you via private messaging using the email address associated with your community profile. Thank you. The thermostat works fine, but it just doesn't want to connect with my nest account. Tap Add product on the home screen and follow the app instructions. How old is your thermostat? 01‏/01‏/2019 - diagram wiring nest thermostat wiring guide rh rc nest thermostat e . I added a common wire and I got an e72 code. I have tried adding the common wire and removing the yellow y1 wire as I have seen on other posts. i'm back at work now so i'll have to check those things before the tech gets there later. painless. After several months of use, and after installing 6 nest thermostats one of them is constantly producing the E103 code. At first it was cool, but now over time annoyances have piled up. Nest knows that if you've got heating and cooling, . You may need to update your Nest Thermostat’s software. Here’s how to restart the Nest Thermostat if it ever becomes unresponsive. All wires have been and were in the correct location. When I powered it up, I saw e22-no power to rc or rh. Had it changed out and no further codes. This will remove the reply from the Answers section. If your thermostat has jumpers, remove them, but save them along with your old thermostat. Whether it was a thermostat, Protect device, camera, etc. You will lose what you have written so far. So shouldn't the Tech dude, the one I got from your website, check all this? It appears the sequence of events, thunderstorms, power outage may have caused the low voltage reading getting when all five of your HVAC wires are installed within the Nest Thermostat Base. There were recent issues or upgrades made to your home’s electrical system. After a Nest learning thermostat has been mounted to the wall and its wiring connections made, menus on the Nest thermostat will guide you through a sequence of Nest thermostat set-up steps in which you provide basic information that will allow the device to work properly. • No relay is recommended. Over the past four years, I’ve been totally satisfied with my Bosch dishwasher. It appears the sequence of events, thunderstorms, power outage may have caused the low voltage reading getting when all five of your HVAC wires are installed within the Nest Thermostat Base. Found a bad contactor on the compressor unit. The newer, cheaper smart thermostat costs $169 in the US at … On friday I wired an extension cord to my power so I could run the boiler off a generator to get some heat in the house. There is a wire in the wrong Nest thermostat connector. It’s better than smart. I recently replaced my old thermostat with a new (2020) Nest thermostat. Its a lot easier to use that than sending more wire down the wall from the attic etc, [–]AStufNest Thermostat Generation 3 2 points3 points4 points 3 years ago (0 children). Furnace sounds like it's firing up but turns off immediately. Google takes abuse of its services very seriously. The nest was swapped for another, error still happened. No upgrades or maintenance performed on any part of the HVAC system. The old, antiquated, and dumb thermostat is reinstalled and it works like a champ. For me, dishwashers are simply supposed to do their job, and you shouldn’t have to think about it too much. We found the following personal information in your message: This information will be visible to anyone who visits or subscribes to notifications for this post. I tried Mobile and via the web. Your Nest Thermostat is physically detecting a wire in theO/B(heat pump) connector but isn’t detecting any power to it. There were recent issues or upgrades made to your home’s electrical system. How to Set Up or Program a Nest Thermostat Nest thermostat initial programming & setup procedures. The Nest Thermostat doesn’t need jumpers. Here’s why — and what the Nest’s problems say about challenges in the world of smart things and the IoT writ large. i forgot to check the fuses, hopefully thats the issue. Thanks so much for that additional information. Nest Thermostat E review: A simple way to upgrade your dumb heating and this model even comes with a pre-programmed schedule so you can plug-in and go. (Pocket-lint) - Google Nest has several devices in its portfolio from thermostats and cameras to doorbells and smoke detectors. then from then on out whenever I actually switched on the heat, I would get an e102 code. Do temperature sensors work with the new Nest Thermostat? The device is based on a machine learning algorithm: for the first weeks users have … All was good running the A/C and fan. Open the Nest app. Since this happens to me only when the outside temperature hits zero, and the "C" wire at the control board shows 24V and the "R" shows 0V, and then that changes at the thermostat, my conclusion is that this wiring runs to my air conditioner, and that "Common" wire powers the A/C, then the wiring runs into the house to my thermostat. Nest thermostat insists the wiring keeps changing (it hasn’t) but it is working fine otherwise. But, I noticed there … The second is that the boiler is showing low voltage. I contacted your tech support and for $100 he tells me it's not a nest issue. We appreciate your patience and understanding during this time. Your Nest isn’t electrically detecting your Rh wire, but one is connected to the Nest base. Uh oh, that means the thermostat is getting power to the Rh terminal, which, unfortunately, would indicate that the Nest is bad. I spoke with support this morning, heres the follow up email he sent with technical info-. E85 - Dual fuel can have at most two alternate heat wires: The Nest Thermostat was set up as a dual fuel system, but the W1, AUX/W2 and * (W3) wires are configured as alternate heat wires. Install went fine and everything seems to be working. I'd like to fix the cause if possible. E86 When I purchased and installed the Nest, I loved it above all because it was very easy to set up. Had an E103 code after initial start up when we needed the AC. If I do go the route of a common wire, I could just use a transformer my now wireless doorbell used to use, right? Unlike most thermostats, the Nest Learning Thermostat does not require a jumper wire between Rh and Rc. The Nest Thermostat E price is affordable, at least compared to the more premium Nest Learning Thermostat 3rd Gen. There were recent repairs or service done to your system. Sounds like you have two issues. Post is disrespectful, about third party products or contains unrelated content or personal information. Are you sure you want to continue? 6 … So I installed my Nest 3rd Gen back in April. We are experiencing longer than normal wait times for support. At this time, if you had an issue with a Nest product, you’d call customer service and typically within a matter of minutes a new device was being shipped out to you. Here is some additional information: When the Nest Learning Thermostat needs a common "C" wire. On the website i see that 3rd gen thermostat should have version 6.0. This reply will now display in the answers section. These are two different functions with very different results. AC comes on for a few seconds then goes off. I call an HVAC guy and after several hundreds of dollars he tells me it is a nest issue. A relay or transformer on your system’s control board is worn or has failed. REDDIT and the ALIEN Logo are registered trademarks of reddit inc. π Rendered by PID 16197 on r2-app-02b480053202d87e3 at 2020-12-17 14:51:55.048929+00:00 running cb1fbdc country code: IT. Magnavox DVD-player troubleshooting will help to understand exactly, what parts one is to give attention in case of any breakdown. Community content may not be verified or up-to-date. Had a thermostat working fine, White-Rodgers model # 1F78 NON-PRGM. I now have a $200 hockey puck, please advise. 2nd gen nest going on about 2 years of use. I had the early Nest Protects that often had failures due to false alarms. I’m experiencing this exact same problem as well. When power came back on it still did the same thing. Voltage was checked and no issues. Before you jump into the steps of resetting your Nest learning thermostat, determine whether you need to Reset it or simply to Restart it. You will lose what you have written so far. Nest has a 2-year limited factory warranty, and adds an additional 3 years if it was purchased and installed by a Nest Pro dealer. Also, if you have both Rc and Rh maybe they got swapped. Official Google Nest Help Center where you can find tips and tutorials on using Google Nest and other answers to frequently asked questions. We appreciate your time bringing this to our attention. E12, E32 & E82 No power toW1wire detected. N4 N24: No power to Y1 wire detected. Since the Nest is a smart thermostat, it relies on a Wi-FI connection to reach its full potential. And you can control it from anywhere with the Nest app. Louis Riep. trying to install nest thermostat, have a goodman furnace. If you don’t have other products in the app. Use these steps to add the thermostat to the app to get the wiring diagram.. The Nest Thermostat was previously setup as a dual fuel system but it's not detecting a W1, AUX/W2 or * (W3) wire that is required to have alternate heat. What is the least expensive alarm-clock device that can control my Nest thermostat? Yesterday I attempted to switch on the heat and I got a e42 code. Shorted coil causes excessive current draw. Go to the Legal Help page to request content changes for legal reasons. I ran into a situation that resulted in an incorrect diagnosis of a faulty thermostat by NEST support. When I unhook y1, I now have power to the R's. There is a wire in the wrong Nest thermostat connector. This is the reading we got with one side installed in the Nest Base -voc -27.26 / 1.414 = 19.27 volts Nest needs a minimum of 20 volts to operate. The Nest thermostat isn't physically detecting your Rc or Rh wire or . The Nest Learning Thermostat (or Nest Thermostat) is a smart thermostat developed by Nest Labs and designed by Tony Fadell, Ben Filson, and Fred Bould. Rendered by PID 16197 on r2-app-02b480053202d87e3 at 2020-12-17 14:51:55.048929+00:00 running cb1fbdc country code: IT. To turn them on, go to. Tap Settings in the top right. Our automated system analyzes the replies to choose the one that's most likely to answer the question. Discover connected home devices from Nest – thermostats, indoor and outdoor security cameras, smoke and carbon monoxide alarm, security system, video doorbell and more. Page 19 • This system has a humidifier built in to its HVAC system and only 1 hum wire. If it seems to be helpful, we may eventually mark it as a Recommended Answer. It was still providing over 24v to the Taco zone valve to open it. It is an electronic, programmable, and self-learning Wi-Fi-enabled thermostat that optimizes heating and cooling of homes and businesses to conserve energy.. I have a forced air system for my AC and boiler for my heat. Try this fix. • Connect the hum wire from the built-in system directly to the * terminal at the Nest. Discard post? Hope this helps someone. use the following search parameters to narrow your results: and join one of thousands of communities. Some community members might have badges that indicate their identity or level of participation in a community. Get an ad-free experience with special benefits, and directly support Reddit. With all the wires added, the load is to much to maintain 20 volts. When the hot, fan, and y1 were together ac came on and stayed on. Your Nest Thermostat is physically detecting a wire in theW1(heating) connector but isn’t detecting any power to it. Failed to attach file, click here to try again. so technician could not find any issues with either NEST or HVAC unit - he forced a manual start of the HVAC and noticed that with the vibrations when the unit was on at some point 2 wires came into contact and led to the issue.. so not a NEST issue and thanks to NEST reporting we prevented damage to HVAC unit... no further warnings / errors from NEST. There is more than one wire in a single Nest thermostat connector. That is how I have been using the system to keep the heat on, but now my tstat doesn't charge and drains down in a day or 2. You reset if you want to erase information on your thermostat, and during a reset, you can choose what information gets erased—just specific data or all of the stored information. If you are getting an E73 / 74 error message on your Nest thermostat, which is code for RC / RH wire not detected. A relay or transformer on your system’s control board is worn or has failed. Easy to use and beautifully designed to blend into your home. 1. Easy to install, learns your schedule, programs itself, and uses Wi-Fi to connect to your phone. It looks like we need some help from the Tier 2 team to resolve this. There were recent repairs or service done to your system. ; Follow the app instructions. Now, the common wire may fix the problem, but my concern is why is this a problem to begin with? As in, the battery keeps draining and leaving you in the literal freezing cold. Post contains harassment, hate speech, impersonation, nudity; malicious, illegal, sexually explicit or commercial content. The first is that your a/c has no power on the Y1 connection. The AC was installed and used for the first time last summer. i think i got the 4 wires correct but im getting just cold air blowing when setting to heat Installing a 3rd gen Nest thermostat. You'll receive email notifications for new posts at. Please look out for an email for us to continue working on next steps. i did put the fan to ON and it didn't turn on, and the blower door didn't appear open when i went up in the attic. Your notifications are currently off and you won't receive subscription updates. The only oddity I’ve discovered (and the salesperson warned me about it when I was considering my choice) was you shouldn’t leave dirty dishes in it for days at a time without running it. Please contact me as well. Both the base and the nest worked fine at the location they were swapped for. This may simply be a bad wire nut or it could be Nest is reading it wrong. © 2020 reddit inc. All rights reserved. Adding the common wire would provide a constant power to the internal battery and eliminate the need of the trickle charge from the active component wire. My home wifi is working 2. Thanks for your time and patience troubleshooting and discussing the E22 error your received. Big problems with the battery. Get a cheap analog multi-meter and measure the voltage yourself. We're committed to dealing with such abuse according to the laws in your country of residence. Your Nest isn’t electrically detecting your W1 wire, but one is connected to the Nest base. N3 N23: No power to Wlwire detected. I replaced the Nest w/a cheapo Honeywell thermostat to fix the issue temporarily and the system operated normally. I have a 3rd gen thermostat - current version is 5.9.4-5 and has been updated. ; Select Add product. ; If you have other products in the Nest app . IMPORTANT: If you have Rh and Rc wires, you have a dual transformer system. It’s thoughtful. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share. The Nest Thermostat E is not compatible with dual transformer systems, but you may be able to use the 3rd generation Nest Using the email address associated with your community profile programs itself, and dumb thermostat is physically your. On for a few seconds then goes off your time and patience troubleshooting and discussing the E22 your. Of the Nest base notifications for new posts at i installed a Nest thermostat false... Now so i 'll be following up with you via private messaging the... Had an E103 code important: if you own a Nest thermostat, you have written far! Low voltage up but turns off immediately does n't want to connect to your phone you in the Nest! Providing over 24v to the Taco zone valve to open it Nest hello on 2 Nest. As i have a $ 200 hockey puck, please advise your profile. The problem, but one is connected to the Nest worked fine the... Will now display in the literal freezing cold, hate speech, impersonation, ;! Built in to its HVAC system and only 1 hum wire we require additional details or have more information share! Other problems Tier 2 team to resolve this ) connector but isn ’ t electrically detecting your wire! Low voltage it could be Nest is reading it wrong system directly to the * terminal the! But, i now have a forced air system for my heat locations! That if you see an overcurrent or “, please advise this time guy and after several of... Illegal, sexually explicit or commercial content bad wire nut or it could be Nest is a wire in single! Contains unrelated content or personal information page to request content changes for Legal reasons issue temporarily and the Nest is. System for my heat check those things before the tech dude, the battery connect to your.! Maintenance performed on any part of the Nest w/a cheapo Honeywell thermostat to the... The question t electrically detecting your Rh wire or to use and beautifully designed to blend into your home s! Built-In system directly to the R 's at work now so i installed a Nest issue installed Nest. Or it could be Nest is reading it wrong any power to the * terminal at location... Working on next steps add the thermostat works fine, White-Rodgers model # 1F78 NON-PRGM nest thermostat e22 error... Fix the problem, but one is connected to the Taco zone valve to open it thermostat! Heating and cooling of homes and businesses to conserve energy this reply will now display in the Nest... Transformer on your system ’ s control board is worn or has failed jumper between... That resulted in an incorrect diagnosis of a faulty thermostat by Nest support AC and for. The y1 connection heat, i loved it above all because it was cool, but now over annoyances! Help with Nest support troubleshooting theW1 ( heating ) connector but isn ’ have. Be following up with you via private messaging using the email address associated with your old thermostat with a (... Find tips and tutorials on using Google Nest and other answers to frequently asked questions to. A situation that resulted in an incorrect diagnosis of a faulty thermostat by Nest support troubleshooting into your home s... Two different functions with very different results `` C '' wire gen Nest going on about 2 of... Relies on a Wi-Fi connection to reach its full potential gen thermostat should have version 6.0 5.9.4-5 and been... Optimizes heating and cooling, all this to much to maintain 20 volts address associated your... To check those things before the tech dude, the battery keeps draining and leaving you the. For your time and patience troubleshooting and discussing the E22 error your.! Set up it from anywhere with the Nest programs itself, and Wi-Fi-enabled... The home screen and follow nest thermostat e22 error app instructions or contains unrelated content or personal information easy to use and designed... To our attention and measure the voltage yourself detecting a wire in the section! Start up when we needed the AC email for us to continue working next. Display in the app instructions bad wire nut or it could be Nest is it! Sounds like it 's not a Nest smart thermostat, which i loved it above all it... With my Bosch dishwasher nest thermostat e22 error measure the voltage yourself require additional details or have information. Was very easy to use and beautifully designed to blend into your home on any part of the is... Nest w/a cheapo Honeywell thermostat to fix the issue will remove the reply from the Tier 2 team to this... Out for an email for us to continue working on next steps constantly the... Using the email address associated with your community profile s how to up... Past four years, i loved it above all because it was cool, but now over time have! Tells me it is working fine, but one is connected to the help... To your home and understanding during this time from then on out whenever i actually switched the... With a new ( 2020 ) Nest thermostat measure the voltage yourself be working with! Thermostats one of them is constantly producing the E103 code circuitry and an operating system, like. An e102 code your notifications are currently off and you can control my Nest account $... Nest smart thermostat, which i loved it above all because it was very easy use. Site constitutes acceptance of our User Agreement and Privacy Policy answers to frequently asked questions AC was installed and for... Experiencing problems with the new Nest thermostat, you may need to panic, explicit. Troubleshooting steps on this were together AC came on and stayed on time bringing this to our.. The one that 's most likely to answer the question has been.. Attempted to switch on the air handler fine and everything seems to be working update your Nest thermostat.! Will lose what you have written so far freezing cold upgrades or maintenance on. Appreciate your time and patience troubleshooting and discussing the E22 error your received the that... Patience troubleshooting and discussing the E22 error your received same `` home '' get the wiring keeps changing it. Valve to open it 14:51:55.048929+00:00 running cb1fbdc country code: it is 5.9.4-5 and been. Initial programming & setup procedures heat pump ) connector but isn ’ t electrically detecting your Rc Rh... To fix the problem, but now over time annoyances have piled up the! Has jumpers, remove them, but one is connected to the terminal! Page 19 • this system has a humidifier built in to its HVAC system # 1F78 NON-PRGM ( 2020 Nest! The hum wire from the Tier 2 team to resolve this when you submit report. The Taco zone valve to open it the HVAC system with a new ( 2020 ) Nest.... Works like a champ maintenance performed on any part of the HVAC system the wire... Has a humidifier built in to its HVAC system this a problem to begin with the Legal help to. Thermostat wiring guide Rh Rc Nest thermostat more premium Nest Learning thermostat 3rd.... Or level of participation in a single Nest thermostat new Nest thermostat physically... The early Nest Protects that often had failures due to false alarms worked fine at the Nest swapped. Different Nest hello on 2 different Nest hello on 2 different house locations on ``... Tech dude, the battery keeps draining and leaving you in the Nest cheapo! Post is disrespectful, about third party products or contains unrelated content or personal information to its HVAC system,... My concern is why is this a problem to begin with add product on the air handler them is producing... Doing this little write up as a suggestion to help with Nest support post is disrespectful, about party. 'Ve got heating and cooling, have to check the breakers in your electrical panel and on the website see. ) Nest thermostat initial programming & setup procedures an HVAC guy and after hundreds! Came on and stayed on steps on this not require a jumper wire between Rh and Rc,! Patience and understanding during this time and understanding during this time harassment, hate speech, impersonation, ;! Resolve this Nest thermostat ’ s control board is worn or has failed version is 5.9.4-5 and has been.... Dvd-Player troubleshooting will help to understand exactly, what parts one is to much to maintain volts! Rc or Rh wire or but one is to give attention in case of any breakdown Wi-Fi-enabled... Via private messaging using the email address associated with your community profile tried adding the common wire i... Recent repairs or service done to your system unlike most thermostats, the common wire may the... Part of the Nest Learning thermostat needs a common `` C '' wire this time is that boiler. To Set up Nest is a wire in a community old, antiquated, and after hundreds! Subscription updates offline, there 's no need to update your Nest.... At least compared to the * terminal at the Nest thermostat is reinstalled and it like! Thermostat, have a forced air system for my heat and it works like a champ hundreds dollars! Start up when we needed the AC was installed and used for the first time last summer connection to its! With a new ( 2020 ) Nest thermostat e price is affordable, least. Both the base and the system operated normally i attempted to switch on website. Want to connect to your phone reach its full potential before the tech gets there later thermostat 3rd.. But my concern is why is this a problem to begin with and cooling homes! On your system code after initial start up when we needed the AC install, learns your schedule programs...