It's hard to believe that TekSavvy would be willing to lose my business over a $30 account credit, when they knew I was telling the truth. , I have since lived in 4 different apartments, in 4 districts of Montreal, from St-Henri to Mercier Ouest. TekSavvy is monitoring the COVID-19 situation carefully and adding network capacity to help our customers stay connected. Sherbrooke This app logs itself out all the time (about a couple times a day). This in spite of the fact that other jurisdictions experimenting with Internet censorship with largely disastrous results. Upload Speed. due to consecutive significant rates majoration I want to see if I can find a better deal. Québec Direct link not … ” in 64 reviews Fine not their fault. It was founded in 1998 and provides last-mile service using Bell, Rogers, Cogeco, Videotron, Shaw or Telus infrastructure. -, Your location doesn't match your selected province, Postal codes only for Quebec or Ontario are accepted, Please select at least one internet service provider, This page is for Quebec and Ontario addresses only, Please, enter a complete address with street number, street name, city, province and postal code, https://www.planhub.ca/img/logo/internet/teksavvy.png, Stay informed about the best prices by email. Our team is here to help through self-serve in the MySavvy customer portal or by phone at 1-877-779-1575. They offer both DSL and cable internet services at competitive prices. How would you rate this product? , Unlimited. Download speeds start at 5Mbps and can go as fast as 150Mbps. When you sign up your business for TekSavvy Business Internet service, you will be charged: An activation fee ($50 to $85 depending on the service package selected). Our team is here to help through self-serve in the MySavvy customer portal or by phone at … We will review your existing lines and location to determine which options are available. TekSavvy Vs Rogers Internet Comparison Charts | 1-855-804-7873. Copyright PlanHub 2020. Its really cool how anonymous people can write comments on my review. To make matters worse, when the technician finally arrived to set up the internet connection, there was an issue with the cord running to the technical room of the apartment building (which I understood even though it was frustrating.) Monthly bills are laid out clearly and explained concisely, allowing the customer to see exactly how their monthly bill is calculated. , I have nothing but good things to say about TekSavvy - great service, competitive prices, no technical issues. We are glad you are so happy with the service! If there's an internet outage, it logs out. Cons. They offer speeds from 5Mbps to 1024Mbps and prices from $38.03 to $129.1. I have been with Teksavvy since 2012 and am very pleased with their service and support. , I only pay for what I get - things like speed and my package. I've had good agents who I understood couldn't do anything that I felt bad for because I knew they wanted to help and I've had some really bad agents. We are in the campaign, limit of 5 MB, the infra is Bell DSL. We want your voice to be heard! North York No offer lasts forever: our advertised prices will change over time, without notice. We at TekSavvy are pleased that you are enjoying our service. I rarely have problems and when I do, they are very good at solving them and don't treat me like I'm idiot. Technician assured me they'd let me know when somebody could come by in advance. TekSavvy Internet Service. TekSavvy is one of Canada’s fastest rising internet providers. Speeds are consistent and aligned with their advertised speeds. A one-time dry loop activation fee ($39 … When it comes to high-speed Internet, Rogers and Teksavvy are two of the most popular options–but are they the best? , Here are the offerings: Cable 30 — Unlimited usage. But if it is a busy family of 5 with 2 teenagers, then look at packages that deliver 150 Mbps … , So it depends on what your use is today and planned use. No outages, they even reduced the price of my plan recently and increased my GB allowance. TEKSAVVY VS ROGERS INTERNET: HOW THEY STACK UP. I can't get the fastest speed because of where I live but after some 20 years on dial-up, even the slowest high speed is great. COVID-19 Update. 48 TekSavvy reviews. This high speed Internet provider “treats people as they would want to be treated” by being honest, respectful and fair. , COVID-19 Update. Hello Gail, Teksavvy prices for Unlimited Cable Internet go from $34.95/month for 5 Mbps Download to $89.95/month for 250 Mbps Download. Download Speed. TekSavvy Internet service is known to be one of the best services, especially when it comes to the reliability and speed of the internet connection that allows the customers to stream high-quality videos without obstruction and also downloads large files within seconds. A free inside look at company reviews and salaries posted anonymously by employees. Teksavvy consider itself as different but in a good way. 1 Mbps. Direct link not supplied. Internet Provider: TekSavvy Solutions Inc. Download Speed: 5 Mbps. The internet was fast. I'm not a speed freak. It feels like it has more drops than larger telcomms but this is anecdotal and, regardless, we are very satisfied for the price. If you’ve ever seen TekSavvy Solutions’ website or ads, then you probably already know this company isn’t afraid to be downright weird. We believe in better choice, deal and price for phone and Internet services. , TekSavvy offers 34 Internet plans in Canada At least if the competitors don't look much better you'll know they have faster service so you won't have to call ages before you actually need them. Drummondville A fantastic service that unfortunately crippled in their ability to offer better service by the two monopolistic giants of Videotron and Bell. In the middle of the pandemic and could not reconnect it because they weren’t allowed to enter the apt. Customers in the same household may not post multiple reviews of the same provider. Understandably I was upset, however the last agent I spoke to could not have cared less about how dire of a situation I was in with my online classes and having to go out during COVID to submit crucial assignments. , When I got an email a week later confirming it cancelled the request and clarified that I’m not moving and still wanted service. TekSavvy offers DSL and cable internet across most provinces in Canada, from British Columbia to Nova Scotia. Bandwidth: Unlimited. Plan details. 2 business accounts and one is on a higher band. Burlington TekSavvy caters to residential users and businesses. High-speed DSL 6 with up to 6 mbps download and 1 mbps upload High-speed DSL 15 with up to 15 mbps download and 1 mbps upload We do apologize for the delay in speaking with any agents. Bandwidth. Monthly Price. Two months later they were still charging me and saying my payments were past due and they had no record of my cancellation. yep, my line has been rock solid for 2+ years .. so no need to call since the initial install .. Find the best & cheapest TekSavvy home internet plans in Canada. TekSavvy offers 34 Internet plans in Canada They offer speeds from 5Mbps to 1024Mbps and prices from $38.03 to $129.1. I moved across the country so start work at TekSavvy. Teksavvy is a Canadian internet telecommunications company based in Chatham, ON. TekSavvy Solutions, Inc is an internet service provider (ISP) that believes in doing the right thing. It’s clear that allot of these problems came from lack of communication between workers/departments and it led to extremely poor and unfair service. During the time my wifi was disconnected they billed me. One of the biggest themes about Internet … Been with them for 6 years - very on-point, competent customer service and reliable internet (except a couple of outages they have no control over anyway because they're on one of the bigger carriers' networks). The customer support at TekSavvy is knowledgeable and thorough. Finally after “looking into it” I received a final bill for less than was originally “past due” but no contact from teksavvy about their mistakes. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. I've attempted to establish a basic internet connection after moving to a new address. We do always try to avoid those common faults and be personal with our Customers. Hamilton It's fast, secure, and simple. Find out more about how you can benefit from TekSavvy Internet and get connected today. Connection Type: Cable Contract: 12 Months $23.95. You won’t need to sign on to a contract to get started, and any additional fees you need to pay will be clearly communicated to you before you sign up. Up to 30 Mbps download; Up to 5 Mbps Upload Free snacks, friendly people, free internet, work from home on Fridays. They offer the following technologies: dsl-fttn, cable. TekSavvy is monitoring the COVID-19 situation carefully and adding network capacity to help our customers stay connected. Internet outages are uncommon. It took two weeks to have a technician come in, during which time I was left with no internet and as an online student it's created a difficult hardship. They offer the following technologies: dsl-fttn, cable , TekSavvy responded to that decision by applying discounts to over 85 percent of its internet subscribers, passing the savings from the lowered rates on to customers. I am happy to be done with this company after the terrible service I received. The installation service was quick and when I had a problem, the service was friendly, quick and respectful. We believe in better choice, deal and price for phone and Internet services. Your first month of pre-paid service. Additionally, TekSavvy changed several of its plans and upgraded several customers to unlimited internet. We are here for you.....John. 5 Mbps. I scheduled to get the jack moved for $150 so it could reach a working outlet but teksavvy scheduled it as a move request as in I was moving. We are working on our wait times and things should return to no wait times or very little soon. When I pleaded for assistance, they gave me no option aside from using Public WiFi during a pandemic which is both dangerous and embarrassing. TekSavvy offers residential internet plans in the following cities: Our team is here to help through self-serve in the MySavvy customer portal or by phone at … Thank you for the pleasant review, we really appreciate it and we apologize for the original hiccup with the technician. , Scarborough , This is why their customer support service is split into many departments. Trois-Rivières This is my review of teksavy, customer service is really nice, friendly, understanding when it comes to payments, and other issues during COVID-19. MySavvy gives you the power to manage your account and services online and on-the-go! Rating: 1 Laval TekSavvy has unveiled a new promotion and that discounts various internet packages for three-months. Competing with Bell and Rogers, TekSavvy has three offers to choose from that save customers about $60 in total. Ready to make a change and go for something different? Quebec City Wait until your internet goes down due to the DHCP issue, you will be singing a different tune. If there's a power outage, it logs out. Free bandwidth at night. Based in Chatham, Ontario, this independent Canadian internet service provider offers high-speed internet connections at lower monthly rates. I had a 3 month probation period which they told me not to worry about because they are "very picky about who they hire". Your email address will only be used once for confirming your assessment and will not be sold, loaned or given to any third party. Teksavvy offers Internet, telephony and TV services in Canada. , Teksavvy Cable 75 Internet Review: First impressions of TekSavvy Cable 75 package - GREAT! $23.95. I recommend them whenever I get the chance. I'm a 5-year customer and have found them to be an honest, reliable provider. I have been with Teksavvy for probably about 20 years and the service has always been great. By Adrienne L. 26 reviews. , If you have any concerns about the use of your email address, please refer to our Privacy Policy. My partner and I were (/ still are lol) working from home, so there were many time we were both Zooming, FaceTiming, etc., at the same time. Customer service is atrocious, I had my service cut off for absolutely no reason, after many painful phone calls to get someone out, they came and left within 3 minutes saying they could't do anything and didn't know what the problem was. These are high-speed DSL and cable Internet, which are available in selected areas, and Sky Fi Internet, which is ideal for rural areas like Sarnia-Lambton. Currently quite happy with Juce, although for an extra $10/mo the bump from 25/2.5 to 75/7.5 would be nice. Not what they are supposed to be nothing but good things to say about teksavvy great. 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